03 · Payments
Payments and credit card processing fees
Ritsick Resolutions LLC accepts payment by credit card, debit card, ACH, Stripe invoice, check, or other approved payment method.
Payment terms will be stated on the applicable invoice, service agreement, or written communication between Ritsick Resolutions LLC and the customer.
A credit card processing fee may be added to payments made by credit card. This fee is intended to cover the cost of credit card acceptance and will be disclosed to the customer before payment is completed.
Credit card processing fees do not apply to payments made by ACH, check, or other approved non-credit-card payment methods unless otherwise disclosed in writing.
Any credit card processing fee will not exceed the amount permitted by applicable law and card-network rules.
If a customer has questions about payment options or credit card processing fees, they may contact Ritsick Resolutions LLC before submitting payment.
04 · Refunds
Refund and dispute policy
Because Ritsick Resolutions LLC provides professional services, completed work is generally non-refundable once the service has been performed or delivered.
If a customer believes there is an error with an invoice, billing entry, payment, or service charge, the customer must contact Ritsick Resolutions LLC within 7 days of receiving the invoice or charge.
Ritsick Resolutions LLC will review the issue in good faith and may issue a correction, credit, partial refund, or refund when appropriate. Refunds are not guaranteed and are evaluated based on the nature of the service, the work completed, the written agreement between the parties, and the circumstances of the request.
To request a billing review, refund review, or dispute review, contact us using the details below.
05 · Cancellation
Cancellation policy
Customers may cancel future services by providing written notice by email.
If services are canceled before work begins, no further charges will be incurred unless otherwise agreed in writing.
If work has already started, the customer remains responsible for payment for all time spent, work completed, expenses incurred, and services performed up to the time of cancellation.
For ongoing or recurring services, cancellation will apply prospectively and will not affect amounts already earned, invoiced, or due for work previously performed.
Return policy
Ritsick Resolutions LLC does not sell physical goods. Because no physical products are sold, returns do not apply.
Delivery of services
Services are delivered electronically, remotely, by email, file-sharing platform, telephone, video conference, or other agreed method.
Delivery timelines depend on the scope of work, attorney instructions, file complexity, customer responsiveness, and applicable deadlines.
Legal and export restrictions
Ritsick Resolutions LLC provides services within the United States and only in compliance with applicable law.
Ritsick Resolutions LLC does not provide legal advice, does not represent clients in court, and does not create an attorney-client relationship with members of the public.
Ritsick Resolutions LLC does not provide services that would require a law license unless the work is being performed under the supervision or direction of a licensed attorney.
Terms and conditions
By purchasing or requesting services from Ritsick Resolutions LLC, the customer agrees to pay all approved invoices and charges for services performed.
The customer agrees to provide accurate information, timely responses, and any materials reasonably necessary to complete the requested work.
Ritsick Resolutions LLC reserves the right to decline work that is outside the scope of its services, creates a conflict, violates applicable law, or requires legal representation or legal advice to a member of the public.
Ritsick Resolutions LLC is an independent professional services business and is not a law firm.